Went to Delaware Co JFS to apply for benefits/transfer my benefits from Medina county. My lovely case worker in Medina transferred my file for me, but that action apparently holds no weight. I had to fill out an application again and essentially start from the beginning. I didn’t have to wait long to be helped or to be told to go home (they would send me a letter with an appointment). Luckily, this experience is part of my job and it is not only expected, but counted as part of my work day. Can’t imagine someone trying to get off work, or if they are embarrassed, telling their boss about why they have to take off.
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